“We plan to operate a full flight schedule today. There may be some knock-on delays to flights and we are advising customers to check ba.com for the latest flight information,” the airline said in a statement. “We are sorry for the disruption to customers who have been affected.” they added.
British Airways in July was fined $230 million for a huge customer data breach and in September was hit by its first ever pilot strike.
Air passengers face delays after control centre glitch adds to travel woes
Air passengers were facing disruption on Friday due to the heatwave and a technical problem with the UK’s air traffic control system . Just as rail delays caused by the weather were easing, travellers using two of UK’s biggest airports were warne…
Chief Commercial Officer Andrew Brem said that he did not know the details of the latest outage but passengers should not be worried about technical issues at the airline.
“A lot of airlines have occasional outages. Part of the 6.5 billion pounds investment is going on revamping our IT systems end to end – commercial systems, operational systems, everything,” he told Reuters at an event to launch the Airbus A350 on the London-Tel Aviv route.